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How to Order

Payment & Security

Shipping & Returns

Four Ways to Order

Art Search Assistance

Payment Methods

Shipping Info

Delivery Time

 

Payment Methods

Credit Cards

Delivery Time

Tracking Your Order

 

How are the Paintings Shipped?

Shipping Charges

Outside US & Canada

Returns Policy

Shipping Address

Refunds

 

 
 
 

 

 

 
           
   
 
How to Order from Us
 

There are  four convenient ways to order from us:

  1. Order Online
  2. Order by Phone
  3. Order by Fax
  4. Order by Mail
 
Order Online
 
The quickest way to order art products from us takes only a few clicks.  From anywhere within our website, find your desired item and click 'Add to Cart' button and then follow a few simple steps leading you to complete your order.
Remember, you may review and edit your order at any time during your visit. We accept Visa, MasterCard, and Discover cards.
 
Order by Phone
 
Call us at 416-780-0278, and we'll happy to assist you with your order.
 
Order by Fax or Mail
You may order from us simply by sending in order information along with your payment to our address below.  To view or download an order form, click here.
Phone ~      416-780-0278
Fax ~      416-256-4120
Mail ~      136 Alameda Ave, Toronto, ON M6C3W9, Canada
 

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How to Quickly Find Your Masterpiece
  The following are but a few ways to look for your artwork:
  • Use our search tool by simply entering a keyword (i.e. "portrait" or "Monet") in the blank search space provided in our homepage.  Then click "Go", you'll find all items related to the keyword entered displayed.
  • Browse our Subjects or Styles.  From any page in our website, you may click Subjects or Styles whichever comes into your mind and we'll show you the related artworks to choose from.
  • If you are looking for paintings from a particular artist, click Artists.
  • We are working on more suggestions to help you find your art of choice easier and quicker.
  • Still can't find what you're looking for, send us an email, we'll be happy to help you through your search.  If we do not have it in-house, we'll provide a special request order for you which would cost just about the same as other regular artworks in our site.
 

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Payment Methods
 

There are three safe and convenient ways to check out for your order: 

  1. Pay Online
  2. Pay by Mail
  3. Pay by Phone
 

Online Payment

Simply select your artwork of choice and follow a few simple steps from our website, we'll lead you through all the way.  Our online payment system is handled by InternetSecure and VeriSign, two of the most reliable and respected payment and security companies on the market.

We want you to feel completely comfortable when placing an order at ArtSender.com. Your credit card and personal information that you transmit to us is strongly encrypted for maximum security and is kept strictly confidential.

 

Pay by Mail

You'll be provided with an order form.  Please print out the form, complete all relevant information and mail the order form along with your check or money order to us at: ArtSender.com, 136 Alameda Avenue, Toronto, ON, M6C3W9, Canada.

 

Arranging Payment by Phone

You may make payment arrangements by simply calling in (416-780-0278) or send  us your phone number and we'll call you back and help you through with your order and payment.

 

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Is my credit card safe?

Absolutely, in fact, according to the FTC, it's actually safer to use your credit card over a secure server on the Internet than to use it in a restaurant or department store. ArtSender.com's secure server software, together with your browser, strongly encrypt all of your personal information so that it cannot be read by anyone else over the Internet. The encryption process converts the characters you enter into coded data that is then securely transmitted over the Internet.

In addition, ArtSender.com works with InternetSecure along with VeriSign, two of the most reliable payment solution providers in the world to provide you with the safest shopping experience.

 

 

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Shipping & Returns

Find out how your orders are being shipped from us.

 
Delivery Time

The time taken to fill each order depends on the size of your choice.  If you choose the standard size:

  1. Painting - Normally takes about 4 weeks to complete depending on the size of the painting ordered.  Complex paintings may take up to 6 weeks or more to complete.  You may request to have a preview of the artwork and only if you're happy with it, we'll ship it.
  2. Shipping - Normally takes 3 to 7 days depending where you would like the order to be sent.
  3. The total delivery time ranges from 4 to 6 weeks average.
Shipping Charges

For orders within US and Canada, there's no shipping charge on any order.  The costs are already included in our prices.

 
Outside US & Canada

For shipments to outside of US and Canada, there's an additional shipment charge for each order.  Please add US$19.50 for European Union, add US$29.50 for any other country.

 

 

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How are the paintings shipped?

All paintings are shipped rolled and unframed, carefully packed in tubes for shipping.

 

 

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Shipping Address

You may ship to an address different from your billing address. Upon check-out, please fill out the shipping address where you would like the artwork ordered to be sent to.

 

 

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Tracking Your Order

Once the artwork is completed and shipped, we'll notify you that the shipment has been made and provide you with the tracking number for online tracking.

 

 

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Returns Policy

Return and receive a refund is simple.  With our experience in serving many international clients, we are proud to guarantee the quality of the artworks you'll receive.

Once the artwork is delivered, if in any way you are not satisfied with the product, within 15 days from the day you receive the product, repackage and send it to our address at Art Sender, 136 Alameda Avenue, Toronto, ON, M6C 3W9, Canada.  We will be happy to refund your payment less shipping and handling charges.

Note: For customs reasons, all returns must be shipped by the same express service carrier used by Art Sender.  Please feel free to contact us for further details.

 

 

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